PostHeaderIcon CHSP – The New Client

HACC – The New Client session explores what apprehension and considerations a new client may have coming into the HACC services. We review the role of the carer as a customer service role, and considerations of the change impact on the client.

Course Name:
CHSP – The New Client
Nominal Duration:
½ day
Award Issued:
Certificate of Attendance
Course Inclusions:
Interactive session
Course Content:
  • Review the customer service role
  • Strategies to build repour with the new client
  • Identify needs or changes inc OH&S
  • Documentation and Reporting
This course can be customised utilising your own organisational policies and procedures. Job Descriptions and HR related documents
Price: P.O.A.
(Group booking price available upon request. P.O.A.)
(Price based on Melbourne metro. Regional bookings are available. P.O.A.)
Bookings: Group Bookings

For further information on the HACC – The New Client session or to arrange for a consultant to contact you about your specific requirements, please call us on 0417 320 823 or complete our General Enquiry Form


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