PostHeaderIcon Negotiation Skills - How to Negotiate Training

The care plan does not always go according to schedule and how can you negotiate with your client to achieve the objective of your visit. This session will focus on strategies to gain compliance and assistance in delivering your services. Make your client visit worthwhile and build confidence in a valuable everyday life skill of negotiating.

Course Name:
Negotiation Skills - How to Negotiate
Prerequisites:
NIL
Nominal Duration:
day or Full day
Award Issued:
Certificate of Attendance
Course Inclusions:
Interactive session
Course Content:
  • Communicating with your client
  • Verbal and non verbal communication
  • Active listening technique
  • Compromise and compliance
  • Clients rights
  • Documentation and Reporting
Notes:
This course can be customised utilising your own organisational policies and procedures. Job Descriptions and HR related documents
Price: P.O.A.
(Group booking price available upon request. P.O.A.)
(Price based on Melbourne metro. Regional bookings are available. P.O.A.)
Bookings: Group Bookings


For further information or to arrange for a consultant to contact you about your specific requirements, please call us on 0417 320 823 or complete our General Enquiry Form

 
Updates

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Commonwealth Home Support Program (CHSP)
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Consumer Directed Care (CDC)
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My Aged Care Website
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